FAQ's
Can I have my items gift wrapped?
Due to high demand, we are no longer offering gift wrapping in order to ensure all orders are shipped in a timely manner.
Does Dickies provide custom hemming?
Due to high demand, we cannot offer hemming services at this time.
How can I send a gift or ship it to another address?
If you'd like to send a gift, just enter the recipient's information for the shipping address. When you send to a name and address different than the info on the billing address, the invoice will arrive without prices included. Regrettably, we are no
What is the expiration date of the current sale?
Many of our promotions are inventory-based and dependent upon item availability. While we would like to have a set expiration date in place; this is not always possible.
Why does the Dickies logo look different than what is pictured online?
The product image(s) online may display our new logo. When you receive your item, it might feature either our new or old logo.
What does Final Sale mean?
All items marked as “FINAL SALE” will be ineligible for our auto returns process. This means the item is not returnable or exchangeable.
Why was an item cancelled from my order?
Orders or items from an order may be cancelled by our system for various reasons. · Unable to ship to the address provided. · Inventory for the item has become unavailable at the time of packing. · Errors in processing your payment information. If yo
Can I cancel my order?
We are not able to modify or cancel orders once they have been submitted. You are welcome to return items you no longer wish to keep once the order has been received. US Returns: https://dickies.loopreturns.com/#/. International Returns: customerserv
How to become an authorized dealer
If you are interested in becoming an authorized Dickies dealer, please email the below information to [email protected]. Once received, one of our representatives will forward your request to the appropriate outside sales rep for review. On
Obtaining a copy of your invoice
If you are needing a copy of your invoice from a previous online purchase you can email us ([email protected]) with your original order # and one of our representatives would be more than happy to send you a copy of your invoice.