Returns and Exchanges
Marketplace returns
Amazon Returns. You can create your own return form from your Amazon account under Orders and print a hassle-free shipping label in minutes. Click here for more information. eBay Returns. You can return your item up to 60 days after receiving the pac
Can I return an item purchased in store?
We only accept returns purchased directly on www.dickies.com. If the purchased item(s) is from a retail location, you will need to visit that location for return options.
How to exchange an item from my order?
Click the Auto Returns link at the footer of our website to initiate your exchange. Depending on availability you can exchange items for a different size as needed. US Exchange: https://dickies.loopreturns.com/#/.
How to return / exchange an order
US Returns. Click the Auto Returns link at the footer of our website and add the order you wish to send back including the shipping zip code. Once an RMA # is created a pre-paid label will be provided to return the product back for processing. For al
How to submit a warranty claim
Please note: Due to a change in ownership, we will no longer be able to accept warranty claims for orders placed prior to 04/01/2026. For orders placed after 04/01/2026, please contact [email protected] with the following information to ini
Return / Exchange policy
Return Policy: 30-day Return Period. Dickies wants to assure you are 100% satisfied with the product you purchased, which is why we offer a hassle free 30-day return/exchange period on all items ordered via our online store. Please click here to star
Warranty policy
We design all our products to last, and we test and manufacture them to the highest quality standards. If your Dickies product has a defect in materials or workmanship, you may return it with proof of purchase within 1-year for a replacement or to ha
Wrong product received
If you received an incorrect item within your recent online order simply contact our Customer Service department via email at [email protected] and have your order # and incorrect item received available. Once confirmed one of our represent
How can I initiate a return if I used an old email?
If you need to initiate a return but used an old email that cannot receive emails, don't worry. Our system may have already captured your return request. If you still require assistance, feel free to reach out to us [email protected] and we